Frequently Asked Questions

Windows

How do you know when its time to replace windows?
  • Outdoor noise
  • Drafts or cold spot near windows
  • Water leakage or moisture damage
  • Visible frame deterioration
  • Your electric bill are higher with no other explanation
  • Condensation forms in between the glass unit

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What is the lifespan of your windows?

Our high-quality windows are designed to last 25+ years with proper care and maintenance. Regular inspections and cleaning will help extend their lifespan.

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Are triple-panes window better than double-pane?

Yes, triple-pane windows provide better overall performance with an additional pane of glass that improves efficiency and reduces noise.

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Why is condensation forming on my windows?

Condensation occurs when warm, moist air comes into contact with a cooler surface, such as your window glass. To reduce condensation, improve ventilation, use a dehumidifier, and maintain consistent indoor temperatures.

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Are your windows resistant to UV damage?

Yes, our windows feature UV-protective coatings that help reduce fading of interior furnishings and improve energy efficiency. However, additional window coverings can provide extra protection if needed.

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Do window hardware components require maintenance?

Yes, It is recommended to perform maintenance once or twice a year. Applying WD-40 or a similar lubricant evenly to window hardware can help insure smooth operation and reduce wear over time.

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Can my existing built-in blinds or shutters be reused with new windows?

In some cases, built-in blinds or shutters may not be compatible with new windows due to different in frame profile and dimensions.

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Entry Doors

What are the benefits of steel entry doors?

Steel entry doors are the most popular choice in Canada due to their strength, durability, and cost-effective value. They resist warping and cracking, and provide excellent protection against harsh weather conditions.

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What are the benefits of fiberglass entry doors?

Fiberglass entry doors provide a premium appearance without sacrificing energy efficiency or performance. They feature wood-grain stain finishes on both sides, a three-point locking system, and oak trim.

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Can I replace just the door slab, or do I need a full door system?

In some cases, replacing the door slab may be possible. However, a full door system replacement is often recommended to ensure proper fit, sealing, and overall performance.

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Do entry doors require regular maintenance?

Minimal maintenance is required. Periodic cleaning and occasional lubrication of hinges and hardware can help maintain smooth operation and long-term performance.

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Patio Doors

Is patio door glass tempered?

Yes. Patio doors are equipped with tempered safety glass, designed to improve durability and safety while meeting applicable building code requirements.

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Can patio doors help reduce outdoor noise?

Yes. Insulated glass units and proper sealing can help reduce outside noise, creating a quieter and more comfortable indoor environment.

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Do patio doors require maintenance?

Minimal maintenance is required. Periodic cleaning of tracks and occasional lubrication of moving parts can help ensure smooth operation and long-term performance.